For best performance and sanitation, our refrigerated beverage dispensers are not recommended for use with dairy-based beverages or drinks with a thick consistency. The interior components are best suited to handle thin, water-based beverages like juice, iced tea, or lemonade.

Machines can freeze a tank of non-alcoholic drink mix in about 30 - 40 minutes as long as the mix is within the proper sugar content listed in your specific manual.

Yes, you can use the Narvon slushy/granita machines with alcohol. If using alcohol, the mixture must have a sugar content of 13° Brix (13g sugar to 100g solution). If the sugar content is below or above the ideal Brix level, your mixture may not freeze properly. You can use a refractometer to test the Brix level, this will help ensure proper freezing. Please reference your manual for more information.

Please reach out to us via our contact us button to get the shelf life on your Narvon products.

Yes, when your establishment is closed, put your machine in standby mode. Doing this will allow you to save a considerable amount of electricity and will preserve your slushy.

If ice crystals appear on your slushy machine, put your machine in defrost mode. This will allow you to defrost the product quickly. Wait until Defrost finishes before use (During Defrost, Slush and Stand By mode of any tank is deactivated). Please reference your unit’s manual for more information.